Conflict is a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about.
Essence of the five steps of negotiation process is the actual give and take in trying to hash out an agreement, a proper bargain suitable for all parties.
2 Types of Bargaining Strategies are distributive bargaining and integrative bargaining, for getting the best out of the conflict negotiation.
4 types of organizational conflict are; intra-individual/intra-personal conflict, Interpersonal conflict, Intra-group conflict, Inter-group conflict.
3 views of conflict are the traditional view of conflict, human relations view of conflict, and interactionist view of conflict; where each view treats and manage conflict uniquely and differently.
Conflict Process shows how conflict works within the organization. 5 stages of conflict process are; potential opposition or incompatibility, cognition and personalization, intentions. behavior, and outcomes.